SERVICE PLANS

At Acutech, we realize that not all clients run their businesses in the same way. That’s why we offer a variety of plans for you to engage our services:

Hourly	Managed Care Standard
Pay as you go No contracts required Ideal for occasional break/fix work May also be appropriate for project work, such as a server installation or upgrade	Provides a fixed set of remote monitoring, preventative maintenance and help desk services Flat, monthly pricing, based on number of sites, servers and PCs in network 90-day contract, then month-to-month 7 x 24 network monitoring Guaranteed response times Discounted hourly rates for emergency on-site and project work available
Client Care	Managed Care Premium
Provides block of discounted technician hours to be used over 12 months Annual contract Paid in 12 monthly installments Can provide for predictable monthly IT expenses, if sized correctly Hours roll over if not used 7x24 service available Guaranteed response times Designed primarily for on-site support Hours can be used for anything Our most flexible plan	All the features of Managed Care Standard plus: Scheduled on-site support visits On-site emergency support All for a flat, monthly rate Discounted hourly rates available for project work (such as, new server installs and upgrades, new network devices, major software upgrades

Click here to download Service Plan Options brochure