MANAGED SERVICES

Provides a well-defined, proactive, ongoing maintenance and support service – at a flat, monthly rate.

WHAT ARE MANAGED SERVICES?

A remote approach Remote monitoring, preventative maintenance, and network support of your network
Flat rate pricing Based on number of sites, servers, desktop/laptop computers and other network devices
Management software
  • Is installed on each server and possibly desktops/laptops to constantly monitor the network
  • Sends status/error information to the IT provider’s Network Operations Center (NOC)
  • Technicians monitor status and remotely connect to your network to address issues
Remote preventative maintenance Technicians perform routine maintenance such as patch management and security audits on key systems
Remote help desk Technicians provide remote troubleshooting and support for your staff via remote connection tools
Click here to download Managed Care brochure