WHY ACUTECH
There are many “companies” in southern California offering computer and network services.
Many are sole proprietor/one-man-band operations who may not be able to give you the level of support you need.
So why should you turn to Acutech for your IT support needs?
| Proactive | - We develop customized maintenance plans for our clients
- Regularly scheduled on-site and/or remote managed service approach allows us to find problems before they impact your users
- Network documentation ensures consistent service delivery
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| Knowledgeable | - Acutech is a Microsoft Certified Partner and our technicians are Microsoft certified professionals at various levels from MCP through MCSE/MCITP
- Supporting a wide variety of clients from virtually all industries for over 15 years has given our staff a great deal of experience in designing, installing and troubleshooting many technologies. We can apply that wealth of experience to your network.
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| Reliable | - Acutech has been in business since 1995
- We are a member of the southern California Better Business Bureau
- We support over 100 southern California businesses
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| Available | - We have multiple professionals on-staff. Our clients covered under service agreements are provided with a primary technician and secondary (backup) technician.
- We set a sustained limit of billable time per technician per week. Because we don’t overbook and over commit our staff, they will be ready when you need them.
- Need a problem solved overnight? Need a server installed over a weekend? Not an issue.
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| Service Plan Flexibility | - Want to pay by the hour for on-demand, pay-as-you-go break/fix or project work? Not a problem.
- Want to pay a fixed monthly rate for discounted, flexible on-site service? Yes we can.
- Want a flat rate managed services plan based on the equipment to be serviced? We can do that as well.
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| Personalized Service | - We pride ourselves in developing strong business relationships with our clients. Your service manager and primary technician will get to know you and your business and be able to provide you advice along the way to maximize your use of IT technology within your business.
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